Best option is to uninstall non-admin Workspace app and Receiver before installing admin Workspace app or Receiver.

This post applies to all Workspace app versions, and all Receiver versions 4.0 and newer, versions 1808 and newer (e.g.

LTSR versions.

Its available in both the LTSR 1912 version and the Current Release 2103.1 version.

When an icon is clicked, Self-service passes the ICA file to the ICA Engine to establish a connection.

The most recent name for this component is Citrix Workspace Update.

However, Ryan Butler has created a script that asks StoreFront for an ICA file.

Note: the Citrix logo changed in Workspace app 2009 and newer.

Citrix Receiver Versions Download The Provisioning

After authentication, Gateway will connect to its configured Account Services address, and download the Provisioning File from StoreFront.

The Account Services address is configured in the NetScaler Gateway Session Profile on the Published Applications tab.

Unfortunately, theres no configuration option in NetScaler Gateway to force a particular store.

See Unable to add account from Receiver if the store is hidden in StoreFront for special syntax.

You can export the Provisioning File from the StoreFront console by right-clicking a Store.

If there are multiple Gateways, when enabling Remote Access on the Store, then only one Gateway is selected as Default.

It can also be changed by editing C:inetpubwwwrootCitrixRoamingweb.config.

The values are located under HKCUSoftwareCitrixDazzleSites and HKCUSoftwareCitrixReceiverSR.

If you performed discovery through NetScaler Gateway, notice that the internal Base URL is added to the users registry.

If the External Beacons are not reachable, then stop attempting to connect.

If there is more than one Gateway, connect to the Gateway that is marked as the Default.

The actual connection process is controlled by the contents of the Provisioning File, not the Discovery address.

Workspace app and Receiver completely ignore whatever Gateway FQDN you entered during Discovery.

To use a non-default Gateway, the user must manually select the other Gateway in Workspace apps Receivers Advanced Preferences.

This downloads the receiverconfig.cr file, which is identical to the one you can export from StoreFront Console.

You can set different DPI for each portion of the virtual display.

For more details, see Citrix CTX135933 Upgrading to Citrix Receiver for Windows.